Escrow-Settlement, Policy, Sales/Business Development
4 Year Degree
The Agency Sales Representative is a highly motivated, sales professional responsible for the promotion and sales of Stewart's Agency-related products and services to drive business, grow market share and build long-term, quality relationships with independent agencies based on integrity, trust and dependability. The ASR executes sales plans in a designated territory to meet and/or exceed predetermined sales goals. They will pursue provided leads to maintain existing, quality agency relationships with the goal of securing repeat business. An ASR may identify and pursue new clients to generate new business. They will utilize working knowledge and expertise of Stewart's Agency products and services to provide guidance to independent Agents and demonstrate how Stewart can better enable their business.
Follow sales plan to promote and sell Stewart Agency products and services within an assigned territory
Reports on sales activities and results to sales management
Meets or exceeds Agency sales objectives and goals for assigned territory
Assesses individual agency needs; develops, presents and implements a plan to meet those needs
Focuses on growing revenue and increasing profitability of existing agency relationships by providing excellent customer service and building long-term customer relationships
Works to improve the quality of and profitability of the agency network in assigned territory
Monitors service delivery for customer satisfaction
Develops quality agency relationships that meet Stewart's Independent Agency Standards
Provides guidance on relevant licensing and regulations to ensure compliance with Stewart's Independent Agency Standards
Provides updates on new and improved products and services to existing agency Agents
Utilizes professional sales techniques to sign non-Stewart agencies
Maintains up-to-date knowledge of Stewart products/services, competitor practices, and industry trends
Answers complex inquires related to Stewart Agency resources, policies, rates, and state and federal laws and regulations
Performs due diligence and investigation to identify quality agency prospects
Instructs prospective agencies on application submittal
Ensure new agencies are setup and onboarded to Stewart applications/systems
Conducts informational sessions and trainings on Stewart resources for new agencies
Facilitates introduction of new agencies to legal and underwriting personnel
Plans and facilitates customer events, seminars and trainings
Promotes Stewart's local and national webinars
Utilizes CRM to input and maintain agency information within sales territory
Conducts quarterly agency visitations for all agencies in assigned territory
Completes annual policy inventory reconciliations for all agencies in assigned territory
Ensures timely receipt of policies/premiums due from agencies
Delivers audit reports and develops audit response plan if needed
Identifies risks and develops action plan to minimize exposure/liability; escalates to management when needed
Promotes benefits and value of relevant Stewart products and servvices
Represents Stewart at industry networking events
Performs other duties as assigned by management
Role Specific Knowledge:
Requires expanded conceptual and practical knowledge with own discipline and basic knowledge of related disciplines
Knowledge of local real estate customs and practices preferred
Must be technology literate and open to changing technology
Practical knowledge of consultative sales techniques.
Good business acumen.
Excellent verbal and written communication skills.
Effective problem solving, planning and organizational skills.
Ability to exercise discretion and confidentiality.
Ability to travel
Must be able to exercise independent judgment for business opportunities
Must be able to use customer service skills in high stress situations and maintain poise.
Education, Licensure, and Experience:
Completion of an undergraduate degree in an equivalent field preferred
Minimum of 2+ years of related work experience
Additional Salary Information: Commission structure, paid out semi-annually
Internal Number: 00AID
About Agency Services in Stewart Title Guaranty Company
Stewart Information Services Corporation (NYSE-STC) is a global real estate services company, offering products and services through our direct operations, network of Stewart Trusted Providers™ and family of companies. From residential and commercial title insurance and closing and settlement services to specialized offerings for the mortgage industry, we offer the comprehensive service, deep expertise and solutions our customers need for any real estate transaction. At Stewart, we believe in building strong relationships – and these partnerships are the cornerstone of every closing, every transaction and every deal.