Search2Close is seeking the right person who has the understanding and ability to take purchase and refinance transactions from the order entry process through the closing process. With excellent customer service, high level of attention to detail, organization and professionalism. Treat each transaction like it was you on the other end.
Responsibilities/Functions:
Review and have a full understanding of all aspects of CBR purchase contracts and non-CBR contracts (Cash vs. Finance transactions)
Must be able to review and understand title search notes and title commitments
General knowledge of clouded title issues and ability to communicate those issues/resolution of those issues effectively to the clients
Knowledge of how to process transactions with divorce, probate, LLC, construction loans, etc.
Professional Communication with all parties of the transactions (realtors, buyers/borrowers, sellers, loan officers, lender closing departments, etc.)
Obtain information regarding to the transaction and input information correctly into all software programs in a timely manner
Ordering of curative items related to the transaction (HOA/COA dues, mortgage payoffs, deeds, surveys, etc.)
Communicate effectively and coordinate closing times and locations with all parties
Exceptional understanding and knowledge of preparing CD/HUD for closing
Understanding and ability to communicate final numbers on the CD/HUD
Audit/Review lenders closing instructions and lender documents for accuracy.
Answer phones and customer service
Skills:
Elite customer service – must be comfortable talking to clients
Exceptional attention to details
Can work well independently and with a team
Effective communication and understanding of all title processes
Excellent organization, time management and preparation skills
Ability to work in multiple software programs
Able to be coached throughout the learning process and beyond
Drive and determination to be better every day as an individual and as a teammate
About Search2Close
Search2Close is a team of professionals dedicated to making a difference at the closing table and in the experience of our Realtor & Lender partners. We are creating a culture that places VIP closing experiences for all parties involved as priority #1. Our passion and commitment to communication and details along with our customer service focus is truly second to none in our industry.
